Liz's Lip Lab
Our policies
These are the documents you'll be asked to read and accept as part of your visit. They're published here so nothing is a surprise on the day.
Cancellation, Rescheduling, and Late Arrival Policy
I understand and agree to the clinic's scheduling policy:
- Please give at least 24 hours' notice to cancel or reschedule an appointment.
- Cancellations with less than 24 hours' notice, and appointments where the client does not attend, may forfeit any deposit paid or incur a fee.
- Arriving more than 15 minutes late may mean the appointment has to be shortened or rescheduled, so that later clients are not delayed.
- Any deposit paid is applied to the cost of the treatment.
I understand that the clinic will always try to accommodate genuine emergencies, and I agree to contact the clinic as early as possible if my plans change.
Financial Responsibility
I understand and accept financial responsibility for the services I receive.
- Payment is due at the time of service unless other arrangements have been agreed in advance.
- Prices quoted are for the treatment described and may change if my treatment plan changes.
- Cosmetic treatments are generally not covered by medical insurance, and I am responsible for the full cost.
- Fees paid for services already performed are not refundable, because the product and the provider's time have been used. If I am unhappy with my result, I will contact the clinic so it can be assessed and discussed.
- Additional sessions or touch-ups may be recommended to reach my desired result and may carry additional cost.
- Any deposit I pay is applied to the cost of my treatment and is subject to the cancellation policy.
Assumption of Risk and Release of Liability
I acknowledge that cosmetic injectable treatments carry inherent risks, and that these risks have been explained to me in the treatment consent documents I have reviewed.
I confirm that:
- I have disclosed my complete and accurate medical history, including all medications, supplements, allergies, and medical conditions.
- I have had the opportunity to ask questions and have received answers I understand.
- I am undergoing this treatment voluntarily and of my own free will.
- No guarantee has been made to me about a specific result.
I accept the risks that have been explained to me and, to the fullest extent permitted by law, I release Liz's Lip Lab and its staff from liability for ordinary negligence in connection with complications arising from properly performed treatment, from my failure to follow aftercare instructions, or from my failure to disclose relevant medical information.
LIMITS OF THIS RELEASE. This release does NOT apply to gross negligence, recklessness, willful misconduct, or intentional harm, and it does not waive any right I have that cannot be waived under applicable law.
SEVERABILITY. If any part of this agreement is found unenforceable, the remaining provisions stay in full force and effect.
GOVERNING LAW. This agreement is governed by the laws of the state in which the clinic operates. [CLINIC: replace this sentence with your state, e.g. "governed by the laws of the State of Texas." Waiver enforceability varies significantly by state — have this reviewed locally.]
I confirm I have read this document in full, that I am signing it freely, and that I am at least 18 years of age.
Acknowledgement of Privacy Practices
I acknowledge that I have been given the opportunity to review the clinic's privacy practices covering how my health information is used and disclosed.
I understand that:
- My medical and treatment information is kept confidential and stored securely.
- My information may be used to provide and coordinate my care, to arrange payment, and for the clinic's routine operations.
- My information will not be sold, and it will not be used for marketing without my separate written authorization.
- I may request to see my records, request a correction, and ask how my information has been shared.
- The clinic may be required to disclose information where the law compels it.
[CLINIC: attach or link your full Notice of Privacy Practices here, and have this reviewed against the privacy rules that apply to you.]
Questions about any of this?
Ask before you book — we'd rather explain something twice than have you agree to terms you're unsure about.